Privacy policy
Privacy Notice
This Privacy Policy describes how Wodg ("we", "us"), operated by Wendall Odgen Jackson, collects, uses, shares and protects personal information when you visit wodggarage.com or buy from us, and the choices and rights you have. Effective date: November 3, 2026.
1. What We Collect
The personal information we handle falls into these groups: (1) contact and identity data such as your name, email, postal addresses and phone number; (2) transaction data — what you bought, when, and the payment method used, with card details handled entirely by Shopify Payments (powered by Stripe) and never stored by us in full; (3) correspondence, including support requests, return forms and product reviews; (4) technical data collected automatically — IP address, device and browser information, pages visited and how you interact with them, via cookies described in our Cookie Policy; and (5) your marketing choices.
2. Data Controller
The business responsible for your personal information is Wendall Odgen Jackson, 19103 Ferguson Lane, Jeffersonton, VA 22724, United States, reachable at contact@wodggarage.com. Our store runs on Shopify, which hosts the Site and processes orders on our behalf. This policy applies to information collected through wodggarage.com, by email, phone and our contact and return forms.
3. Sharing Your Information
Your data is shared with service providers that help us deliver what you bought, each bound to use it only for that purpose: Shopify, which hosts our store; Shopify Payments (powered by Stripe) and the payment networks, for payment and fraud screening; carriers and warehouses in the United States, China and the European Union — including USPS, UPS and JS Express — which receive delivery details; the email, messaging and help-desk tools we use to support you; and analytics and advertising platforms that set cookies on the Site (see the Cookie Policy for controls). We also disclose data when the law requires it or to protect our rights. We never sell personal information and do not share it for cross-context behavioral advertising except through the cookie-based advertising you can opt out of.
4. How We Use Your Information
Your information is used for the purposes for which you gave it and for related purposes you would reasonably expect: fulfilling and shipping orders and keeping you informed about them; answering questions and resolving problems; detecting and preventing fraudulent transactions; meeting our legal and accounting obligations; understanding how the Site is used so we can improve it; and marketing, only where you have agreed or where the law allows us to contact existing customers about similar products, always with an easy way to opt out.
5. Data Retention
Retention is tied to purpose: transaction data stays for 7 years (tax and warranty), support tickets for 3 years, marketing consent records until you opt out plus a suppression record so we do not contact you again, and technical logs for up to 12 months. After that, we delete or anonymize the data unless we must keep it for a legal claim or a statutory obligation.
6. Children's Privacy
The Site is not directed to children under 13, and we do not knowingly collect personal information from anyone under 13, in accordance with the Children's Online Privacy Protection Act. If you believe a child has provided us with personal information, contact contact@wodggarage.com and we will delete it promptly.
7. Email Communications
We send marketing emails only to customers and subscribers, and you can stop them at any time using the unsubscribe link at the bottom of each message or by emailing contact@wodggarage.com; we process the request within 10 business days. Our emails always show who they are from and our physical mailing address, in compliance with the CAN-SPAM Act. Opting out of marketing does not affect order confirmations, shipping notices or replies to your requests.
8. Data Security
We protect personal information with technical and organizational measures appropriate to the risk: the Site is served over HTTPS/TLS, payments are processed by PCI-DSS certified providers, access to customer data is limited to people who need it, and our platform providers maintain independent security certifications. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security; if a breach affecting your data occurs we will notify you and the relevant authorities as required by law.
9. Privacy Rights for U.S. Residents
We extend the following rights to every customer in the United States, whether or not your state's privacy law applies to a business of our size: to know what data we have about you and receive a copy; to correct it; to have it deleted, except what we must keep for orders, taxes or disputes; and to opt out of marketing, targeted advertising (controls on the Cookie preferences page) and any sale or sharing of personal information (we sell none). Requests go to contact@wodggarage.com; we confirm your identity through your order email and answer within 45 days, and you can appeal a refusal by replying. Exercising your rights never affects the price or service you receive. Virginia residents: the Virginia Consumer Data Protection Act, Va. Code § 59.1-575 et seq. may grant additional rights, enforceable through the state Attorney General. We do not respond to Do Not Track browser signals; we do treat a Global Privacy Control signal as an opt-out of targeted advertising cookies.
10. Contact Us About Privacy
Privacy requests and questions: contact@wodggarage.com (subject "Privacy") · +1 (540) 222-2111 · contact form · post: Wendall Odgen Jackson, 19103 Ferguson Lane, Jeffersonton, VA 22724, United States.
11. Updates
We may update this Privacy Policy to reflect changes in our practices or the law. The effective date at the top is updated whenever we do, and material changes are announced on the Site or by email to customers before they take effect. Continued use of the Site after a change means you accept the updated policy.
Effective date: November 3, 2026.